Purchase orders and invoicing accepted, so a credit card rule never blocks the tool your team wants. Notices that reach residents instead of spam folders. A standing 20% public sector discount. And a person who answers when something has to go out this afternoon.
No ticket portal. Email or chat, and the person who answers knows both deliverability and how agencies have to buy.
Crews will be replacing a section of main between Fourth and Ninth. Water service may pause for short periods during working hours. Parking on the block is suspended while work is underway.
Public communication rarely breaks for creative reasons. It breaks on payment rules, on spam filters, on a vendor nobody can reach, and on a tool that left with the staffer who understood it.
Send us the purchase order and we invoice your agency. No credit card at any point, and contracts on request when procurement asks.
We configure SPF, DKIM, and DMARC on your sending domain and watch your reputation, so service alerts and meeting notices arrive.
A person replies, knows your account, and helps you get the send out the same day. By email, chat, or a call.
A plain builder a new hire can learn in an afternoon, and we train whoever inherits it at no extra cost.
Service alerts, meeting agendas, program newsletters, recruitment notices, and the message that cannot wait. The routine work gets simpler and the vendor stops being one of your problems.
Purchase orders and invoicing are accepted, contracts are available on request, and nothing in the process needs a credit card. Procurement stops being the reason your team cannot have the tool it wants.
Mail providers decide whether your department is trustworthy before a resident sees anything. We set up SPF, DKIM, and DMARC on your domain and watch your sender reputation so that decision goes your way.
Email or chat reaches a person who knows your account and can help you send today. Agencies tell us this is the part they did not expect.
A standing 20% public sector discount on pricing that stays fair as your resident list grows. Next year's renewal is a number you can put in a budget request now.
Staff change, and the newsletter should not leave with them. The builder is plain enough that the next person picks it up, and we walk them through it when they do.
No enterprise suite you will never log into. Just what it takes to reach residents, staff, and stakeholders, with someone to call when it matters.
Public agencies are used to being a small account at a very large company. Here the team that builds the product reads your message, already knows your setup, and stays with you until the send is out the door.
Most agencies stay on Constant Contact or Mailchimp because moving sounds like a project nobody has time for. It is not. We do the move for you at no cost, and we do not step back until your first campaign has gone out.
Constant Contact, Mailchimp, or a shared mailbox and a spreadsheet. We look at it together and tell you honestly what moves cleanly and what does not.
Subscribers, segments, templates, and forms all come across, and your send history comes with them.
We set up your sending domain, then stay on chat through the first campaign so nothing goes out unchecked.
It is a permanent rate, not an introductory one that quietly resets at renewal. It sits on top of pricing that already stays fair as your resident list grows, which makes it easy to defend in a budget request. Schools, districts, and nonprofits get the same rate.
Whether your mail is trusted is decided by other people's mail servers, using rules with a lot of acronyms in them. That is our work to do, not your communications officer's, and we explain what we did in plain words.
No reading bounce logs the morning after a council notice. If something needs attention we tell you what it is and what to do about it.
We have been using Mailsoftly for over a year to manage our clients' newsletters and automations. Outstanding customer support, they respond lightning fast and always go above and beyond.
As an entrepreneur it is always guesswork when trying a new piece of software, but Mailsoftly comes with not just the elegance of use but the support of the creator of the program itself. The rare comfort of working with a company that cares, top to bottom.
It has been a very successful software in its field. I can easily recommend it to everyone.
Yes, and it is the most common reason a public agency contacts us. Send us a purchase order and we invoice your accounts payable department. A credit card is not required at any point, and we can work with your contract paperwork when procurement asks for it.
Yes. Government and public sector organizations get 20% off, and the rate stays on the account instead of expiring after the first term. Schools, districts, and registered nonprofits qualify for the same discount.
Easier than staying, in most cases. Our team moves your subscribers, segments, templates, and sign up forms for you at no charge, and we stay with you through your first send. The real constraint is usually timing, so tell us your renewal date and we will work backwards from it.
We do the technical work that decides this: SPF, DKIM, and DMARC on your sending domain, plus ongoing monitoring of your sender reputation. No email platform can promise perfect delivery to every mailbox, but you will have a person watching it with you instead of a dashboard you have to interpret alone.
Yes. Mailsoftly connects to Zapier, WordPress, Google Workspace, Microsoft 365, and Shopify natively, and we publish a REST API and webhooks for anything else, which is usually how an IT department prefers to wire it up. Tell us what you run and we will tell you honestly whether it connects.
Mailsoftly is GDPR compliant and a data processing agreement is available on request. The only personal data we hold is what you upload: subscriber names and email addresses. If your agency has a specific data handling requirement, ask us before you buy and we will tell you plainly whether we can meet it.
Start a free account and look around before anyone signs anything. When your agency is ready we move your list from Constant Contact or Mailchimp at no cost, set up your sending domain, and put the 20% public sector rate on the account. Send the purchase order whenever procurement is ready.
