Mailsoftly and CCPA Compliance

At, we value the privacy and rights of our users, especially those residing in the state of California. As such, we are committed to complying with the California Consumer Privacy Act (CCPA). This statement outlines our data practices in accordance with CCPA regulations.

Data Collection and Usage

Purpose of Collection: We collect data to provide, improve, and protect our email marketing services. This includes account management, sending emails, analyzing user behavior, and enhancing user experience.

Types of Data Collected: We gather basic account data (e.g., username, email), as well as information related to emails sent via our platform (e.g., recipient details, email content, engagement metrics).

Selling of Personal Information: We do not sell personal information of our users. Any sharing of data is only for the purpose of enhancing our services or as required by law.

Users' Rights Under CCPA

Residents of California have the right to:

Know: Request information about the personal data we have collected about them in the past 12 months.

Delete: Ask us to delete personal information we have about them.

Opt-out: Direct us not to sell their personal information. (Note: does not sell personal information.)

Non-discrimination: Use our services without facing discrimination for exercising their CCPA rights.

Exercising Your Rights

To exercise any of the rights mentioned above:

Contact our CCPA representative at [email protected].
We will acknowledge the request within 10 days of receipt and provide information or the requested action within 45 days, with a possibility of extension under certain circumstances.

Data Protection Measures

Security Protocols: We adopt advanced encryption methods, frequent security audits, and industry-leading practices to safeguard user data.

Third Parties: While we don’t sell personal data, any data shared with trusted third parties for business purposes is bound by strict data protection clauses.

Children's Data

In compliance with the CCPA, does not knowingly collect or solicit information from individuals under the age of 16.

Changes to this Statement

We may occasionally update this CCPA Compliance Statement to reflect changes in our practices or for other operational, legal, or regulatory reasons. Users will be notified of any significant amendments via our platform and email.


For any questions regarding our CCPA practices or to exercise your rights:

Contact our CCPA Representative:
Email: [email protected]

By using, you acknowledge and agree to our data practices as stated above. For further clarity or concerns, please reach out to our dedicated CCPA representative.

Last Updated: September 9, 2023