Mailsoftly and GDPR Compliance is committed to ensuring the privacy and protection of our users' data. We recognize our obligations under the General Data Protection Regulation (GDPR) and have implemented rigorous policies, procedures, and practices to ensure we are compliant.

Data Collection

Purpose of Collection: We collect data only for the specific purpose of providing email marketing services to our users. This includes account management, delivering emails, tracking performance metrics, and enhancing our services.

Type of Data Collected: We collect basic account data (such as username, email, etc.), as well as data related to the emails sent through our platform (like recipient addresses, email content, open rates, click rates).

Consent: Before collecting any data, we obtain clear, affirmative consent from users. This consent can be revoked at any time.

Data Processing and Storage

Purpose of Processing: Data is processed exclusively for the purpose mentioned during collection.

Storage: All data is stored securely on servers located within the European Economic Area (EEA).

Retention: Data is retained only for the period necessary to fulfill the purposes for which it was collected.

Data Protection

Security: We employ advanced encryption techniques, regular security audits, and best-in-class practices to ensure the safety of the data.

Third Parties: No data is shared with third parties without explicit consent. If data is shared, it is subject to strict data protection requirements.

Users' Rights

Under GDPR, users have the right to:

Access: Request a copy of the data we hold about them.

Rectification: Correct any inaccurate or incomplete data about themselves.

Erasure: Request deletion of their data ("the right to be forgotten").

Restrict Processing: Limit the processing of their data.

Data Portability: Request a copy of their data in a format that allows easy transfer to another service.

Object: Challenge the processing of their data for direct marketing purposes.

Automated Decision Making & Profiling: The right not to be subject to a decision based solely on automated processing.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] .

Data Breaches

In the unlikely event of a data breach, we are prepared to follow the GDPR regulations by notifying affected users and supervisory authorities within 72 hours of discovery.

Data Protection Officer (DPO)

Our DPO is responsible for ensuring's GDPR compliance. For any inquiries or concerns, contact: [email protected]

Changes to this Statement

Any changes to this GDPR compliance statement will be communicated through our platform and email notifications.

By using, you consent to the practices outlined in this statement. For further details on our data protection policies, or to address any concerns, please reach out to our DPO.

Last Updated: September 9, 2023