YO Yotpo Mailsoftly

The Yotpo alternative for growing businesses.

Stop forcing email marketing into a reviews-platform shape. Standalone product, published pricing, works for any business model. Free hands-on migration in 1-2 hours.

Takes 2 minutes No credit card required Free migration included
Pricing at 5,000 contacts Monthly · USD
Yotpo
$89/mo
Pro plan · 5,000 contacts
Mailsoftly
$49/mo
Basic plan · 5,000 contacts
or $39/mo billed annually · save 20%
Standalone email marketing …on the same list size, with more flexibility.
No reviews-platform dependency works without Yotpo Reviews
Loved by founders & marketers. Across the review platforms that matter.
Capterra 5.0
Trustpilot 4.6
G2 4.8
Software Advice 5.0
Product Hunt 5.0
See it before you switch

This is the product you're switching to

Real screenshots from a live Mailsoftly account - the deliverability tools, spam checks and automation builder you'll use every day. Click any shot to zoom.

Mailsoftly deliverability dashboard: sender reputation, domain health and engagement quality
Deliverability, front and centerSender reputation and domain health on one screen - know where you stand before you hit send.
Mailsoftly spam and delivery check: delivery grade with a full pass-by-pass breakdown
Spam check on every campaignA delivery grade with a pass-by-pass breakdown, caught before your subscribers ever see it.
Mailsoftly marketing automation workflow builder with if/else branching
Automations with real if/else logicBuild branching customer journeys visually - no workarounds, no add-on pricing.

See all 71 product screens in the full tour

A side-by-side comparison

Why choose Mailsoftly over Yotpo?

The differences that actually show up in your day-to-day work - and your annual invoice. No marketing fluff, just what changes when you switch.

At a glance Same list size. Same job to be done. Two very different experiences.
Yotpo
Mailsoftly
Recommended
Pricing at 5,000 contacts
$89/mo
$1,068 / year
$49/mo
$588 / year - no reviews-platform tax
Entry pricing
Low, but limited features
Low-friction starter plan
Marketing automation
Basic
Visual flows + tags + branching
Segmentation
Limited & static
Flexible & behavior-based
Deliverability tools
Minimal
SPF, DKIM & DMARC included
Migration help
Not included
Free, hands-on
Customer support
Ticket-based queues
Real humans + Zoom calls
Contracts
Annual commitment options
No contracts. Cancel anytime.
Convinced? Most people are.
Stay where you are…
Why businesses switch from Yotpo

Yotpo Email shines inside the Yotpo ecosystem. Standalone email users hit one of these four walls.

When customers tell us why they finally moved, the answers cluster around the same handful of things. Recognize any of these?

01

Built around Yotpo Reviews and Loyalty, not standalone email.

Yotpo Email's strongest features assume you're running Yotpo Reviews (capturing customer reviews on your store) and Yotpo Loyalty (rewards programs). The segmentation, triggers, and journey logic lean on those data sources. Without them, Yotpo Email feels like a generic ESP at premium prices.

Mailsoftly: standalone product, works for any business model without ecosystem lock-in
02

Designed for Shopify ecommerce, not other business models.

Yotpo's center of gravity is Shopify/BigCommerce ecommerce. If you're SaaS, agency, B2B services, media, or non-ecom, you're forcing data into a product shape designed for product catalogs and order events. The features you'd use don't justify the price.

Mailsoftly: works for any business model, no ecom-shaped data required
03

Pricing on quote, no transparent tiers.

Yotpo Email doesn't publish detailed pricing. You go through a sales process and get a custom quote based on contact volume, sending frequency, and which Yotpo modules you bundle. Forecasting budget across a 12-month period requires sales conversations, not a public pricing page.

Mailsoftly: published pricing for every tier, $0 to $159/mo at 30K contacts
04

Bundle pricing rewards you for also paying for Reviews + Loyalty.

Yotpo's pricing model gives discounts when you bundle Email with their Reviews, Loyalty, and Subscriptions modules. If you only want email, you're paying premium unbundled rates. The pricing structure pushes you to adopt more Yotpo, not less.

Mailsoftly: one product, one price, no bundle pressure
Mailsoftly fixes these by being a standalone email product.
Free migration

Live and sending in 1-2 hours, on a single Zoom call. We'll handle the setup.

No downtime. No data loss. No technical headaches. Our team moves your account from Yotpo while you keep sending.

  • Importing contacts and lists - tags, segments, custom fields, all preserved.
  • Rebuilding campaigns and automations - your templates, recreated as yours, not generic.
  • Authenticating your sending domain - SPF, DKIM & DMARC set up properly.
  • Running your first campaign together - on a Zoom call, in real time.
Your migration plan ~ 1-2 hours
1 30-min scoping call with our team 0:00
2 Contacts, lists & tags imported 0:30
3 Templates & automations rebuilt 0:45
4 Domain authenticated · SPF / DKIM / DMARC 1:30
5 First campaign sent - together, on a call 2:00
Predictable pricing that scales with you

Start small. Grow without the surprise costs.

All plans include AI features, automation, segmentation, and free migration from Yotpo. No annual contract required. Annual billing saves about 20%.

Free

For getting started or testing the waters before you switch.
$0/mo
· Yotpo Email: pricing on quote, no public free plan
Up to 500 contacts
2,000 emails/month
  • Newsletters & campaigns
  • Drag-and-drop builder
  • Sign-up forms
  • Email + chat support
Use for Free

Business

For teams running multi-step automation and multiple users.
$99/mo
· Yotpo Email assumes you're running Yotpo Reviews + Loyalty
Up to 15,000 contacts
150,000 emails/month
  • Everything in Basic
  • Advanced automation
  • Multi-user roles
  • Priority support
  • Onboarding call
Buy Now

Premium

For higher send volumes and dedicated support.
$199/mo
· Save thousands per year
Up to 30,000 contacts
300,000 emails/month
  • Everything in Business
  • Higher send volumes
  • Dedicated support
  • Quarterly review call
Buy Now
All plans include free migration from Yotpo. No annual contract required. Annual billing saves about 20%.
Mailsoftly is ideal for

The kind of teams who actually send email, regularly.

Marketing agencies managing multiple clients
Growing SMBs & B2B teams
Coaches & consultants
E-commerce brands
Nonprofits & associations
Why teams switch - and stay

They left for the savings. They stayed for the support.

Real customers, in their own words. Businesses leave Yotpo to escape rising costs and limited automation. They stay with Mailsoftly for real human support, better segmentation, and pricing that scales without surprises.

We've been using Mailsoftly for over a year to manage our clients' newsletters and automations. Outstanding customer support - they respond lightning fast and always go above and beyond. The platform is intuitive, efficient, and packed with features that make email marketing a breeze.
AD
Adam Duran
Owner · Magnified Media Agency
As an entrepreneur it is always guesswork when trying a new piece of software, but Mailsoftly comes with not just the elegance of use but the support of the creator of the program itself. The design interface is familiar and easy to work with, and there is the rare comfort of knowing that one is working with a company that cares, top to bottom.
LK
Lori Kirstein
Growth Officer
I am extremely pleased with this service. I was using another platform previously and in comparison this is a much better service at a lower cost. The customer service has been top notch - quick & effective. Things were done promptly and with great care. I could not recommend their services more.
CJ
Cindy Johnson
CEO & President · Chozen, Inc.
6,000+ users 4.8 average rating across G2, Capterra & Trustpilot Founder-led & bootstrapped
Common questions about switching

Real questions, plainly answered.

Will I lose my Yotpo tags, audiences, or segments when I switch?

No. We import your Yotpo Email contacts, segments, and templates. Your Yotpo account stays active during the cutover so there's zero risk of data loss. Automation flows are rebuilt in Mailsoftly's editor. (If you rely on Yotpo Reviews data feeding segmentation, we'll discuss bridging that during the setup call - though for most non-ecom teams that data isn't load-bearing.)

How long does the migration take?

Most SMB accounts are live and sending in 1-2 hours, on a single Zoom call. We start with a 30-minute scoping segment, then our team handles imports, template rebuilds, automation recreation, and domain authentication while you watch. We send your first campaign together at the end of the call. Complex multi-step automations may need a follow-up session, and domain warm-up continues in the background over the next 7-10 days.

Do I need any technical setup myself?

No. We help you authenticate your sending domain (SPF, DKIM, DMARC) and walk you through your first campaign. For most common domain registrars, we can apply the records for you. If you have an in-house IT team, we'll send them clean instructions instead.

Is the migration really free, even for large lists?

Yes - free for any list size. We don't gate it behind a tier or charge a setup fee. Whether you're moving 800 contacts or 80,000, our migration team handles the move at no cost. The only thing you pay for is the monthly plan once you've switched over.

What about my automations and welcome series?

Our team recreates your existing automations step-for-step inside Mailsoftly - welcome series, behavior-based flows, tag rules, and segments. We walk you through each one before anything goes live, so nothing surprises your subscribers. Done by a person on our team, not handed off to a script.

Is there a contract or annual commitment?

No contract required. Pay monthly, cancel anytime. If you'd rather pay annually, you'll save about 20% - but it's optional, never required. We don't believe in trapping people who would rather leave.

What if my list grows? Will the price keep jumping?

Pricing is published transparently on the pricing page for every tier from 500 contacts up to 30,000. Above 30,000, we offer custom pricing on the same Mailsoftly product - no upsell to a different tier with extra "enterprise" features you don't need. You'll always know what next month costs.

Ready to leave Yotpo? Let's make it easy.

Start free, or let our team migrate your account for you. No contracts, no surprise price jumps, no ticket queues. Just a real human and a calmer inbox.

Takes 2 minutes · No credit card required · Free migration included