TL;DR. An association event week-of reminder email is sent to registered attendees in the 5–7 days before an event to confirm logistics, reduce no-shows, and share the agenda. The best event week-of reminder emails include venue details, check-in time, a session preview, and a clear "what to bring" list.
What should an association event week-of reminder email include? Include venue address, check-in time, parking instructions, a session preview, and a what-to-bring checklist. Associations that send a detailed week-of reminder see noticeably fewer attendee calls on event day asking for directions or check-in procedures.
When is the best time to send an event week-of reminder? For in-person events, send 5–7 days out mid-week. This gives attendees enough time to arrange travel or accommodation if they haven't yet, while keeping the event top of mind before the weekend. A same-day morning reminder with just the check-in location and start time is a useful second touch.
How do I reduce no-shows for association events? Send a week-of reminder with clear logistics, a same-day morning reminder, and consider a post-registration email immediately after signup that includes the calendar invite. Attendees who add the event to their calendar show up at higher rates than those who only have an email confirmation.
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