The welcome email is the single highest-open email in any SaaS lifecycle — and the best chance you'll get to push a new signup toward their first "aha" moment before they go cold. This template is built for that exact moment: the email that fires the second a prospect lands in their free trial.
Use it to confirm the account is active, restate what's included in the trial (length, plan, any limits), and give the user one clear next action — usually a "log in and complete setup" or "start your first project" button. The template also includes a short support line, a login link, and a place for trial-expiry framing so the new user knows the clock is running.
Replace the product name, the trial length, the primary CTA, and the support contact with your own. Keep the email short — under 150 words in the body works best — and send it within seconds of signup, not as part of a slower onboarding drip.
Looking for follow-ups? Pair this with a day-3 activation reminder, a trial-expiry warning, and a post-trial conversion email — all available in the SaaS Email Templates collection.
Mailsoftly personalizes this template for every recipient and sends it to your subscriber list in one go. Our team helps you set up sender authentication (SPF and DKIM) so your emails land in the inbox, not in spam.
Send It to Your List FreeThis free Free Trial Welcome Email Template is part of Mailsoftly's SaaS Email Templates collection under Industry Email Templates. It's professionally designed, fully mobile-responsive, and ready to customize — no coding or design skills required.
Click "Customize This Template" to open it in Mailsoftly's drag-and-drop editor. Change colors, fonts, images, and text to match your brand. When you're done, export the HTML or send your campaign directly through Mailsoftly. It's completely free to get started.
Looking for more options? Browse our complete email template library with 1,000+ free professional designs across all categories.
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