Preference center

Give people a choice before they hit unsubscribe. Let them pick what they want instead.

A preference center is a branded page where each subscriber chooses which types of email they want from you, instead of leaving your list altogether. Keep more of your audience, respect their inbox, and design the whole page inside Mailsoftly with a live preview.
Free to start with your Google Workspace or Microsoft 365 account · No credit card required
Mailsoftly branded subscriber preference center where a contact toggles which email types they want to receive and saves their preferences
Mailsoftly preference page designer with an email types list and a live preview of the subscriber page
Preferences saved · Still subscribed
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What is a preference center

A page where subscribers choose, not just leave

A preference center, sometimes called a subscription preferences page, is a page where each contact decides which kinds of email they want from you. Instead of one all or nothing unsubscribe link, they can keep the newsletter and turn off the rest, or the other way around. In Mailsoftly the page is branded, hosted for you, and every subscriber reaches their own version from a link in your emails.
Keep the subscriber, lose the noiseSomeone who is tired of one kind of email does not have to leave entirely. They pick the emails they still want and stay on your list.
Choices you defineOffer the email types that fit your business, such as a newsletter, product updates or event invitations, each as a simple toggle the subscriber can turn on or off.
Branded and hostedThe page carries your look and is hosted by Mailsoftly, so there is nothing to build on your own site and every contact opens their own version.
Mailsoftly branded preference center page with email type toggles for newsletter, product updates and event invitations and a save preferences button
How it works

Design it once, and every subscriber gets a choice

The preference center works with the rest of your Mailsoftly setup, from your sign-up forms to your contact list. Here is what it does for you and for them.
🖌 Design the page

Build it with a live preview

Use the preference page designer to list the email types you offer and style the page to match your brand. A live preview shows exactly what your subscribers will see as you edit.

Mailsoftly preference page designer with the email types list on the left and a live preview of the subscriber page on the right
✅ They choose

Toggles, not a dead end

Each subscriber opens their own branded page and turns email types on or off, then saves. The person who only wanted the newsletter keeps the newsletter, and you keep the relationship.

Mailsoftly preference center where a subscriber toggles email types on and off and saves their preferences instead of unsubscribing
🔒 Consent stays clean

Respectful and compliant

Giving people real control over what they receive is good practice and supports GDPR. A full unsubscribe is always there too, so every contact on your list genuinely wants to be.

Mailsoftly preference center giving a subscriber control over which emails they receive with a clear save option
Why it matters

A smaller unsubscribe rate, a healthier list

Every full unsubscribe is a contact you cannot email again. A preference center turns some of those goodbyes into a simple adjustment, which keeps your list healthy and your sender reputation strong. New contacts from a welcome sequence can set their preferences early, so you send people only what they asked for.
Mailsoftly preference page designer showing the email types and a live preview of the branded subscriber page

One branded page. Real choices. Fewer goodbyes.

Here is a live preference center inside Mailsoftly: a branded page where a subscriber picks the email types they want and saves, instead of unsubscribing from everything.
Branded
hosted for you
Per type
simple on and off toggles
Stay
an alternative to leaving
Mailsoftly branded subscriber preference center with email type toggles and a save preferences button
FAQ

Preference centers, answered

What is an email preference center?

An email preference center is a page where each subscriber chooses which types of email they want from you, instead of only being able to unsubscribe from everything. In Mailsoftly the page is branded, hosted for you, and every contact reaches their own version from a link in your emails, so they can keep the emails they want and turn off the rest.

How is a preference center different from an unsubscribe link?

An unsubscribe link is all or nothing, the contact leaves your list entirely. A preference center gives them a middle option, they can turn off one kind of email and keep another. A full unsubscribe is still available, so people who want to leave completely always can.

What email types can I offer on the page?

You choose the email types that fit your business and list them in the designer, such as a newsletter, product updates or event invitations. Each one appears as a simple toggle the subscriber can turn on or off before saving.

Do I need to build the page on my own website?

No. Mailsoftly hosts the preference center for you and you design it inside the app with a live preview. There is nothing to code, and every subscriber opens their own branded version from your emails.

Does a preference center help with GDPR and consent?

Giving people clear control over what they receive is good practice and supports GDPR. Every list still honors a full unsubscribe, so the contacts who remain genuinely want your email, which protects both your reporting and your deliverability.

Is the preference center free to use?

You can start free with your Google or Microsoft account and use Mailsoftly on the free plan, no credit card required. Google Workspace and Microsoft 365 accounts get the quickest start; personal Gmail or Outlook.com works too, with lower sending limits while your account builds trust. Paid plans add higher sending volumes.

Build your preference center tonight

Sign up free with your Google Workspace or Microsoft 365 account, design a branded preference page, and give every subscriber a choice before they ever reach for unsubscribe.

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