You're charged for inactive contacts every month.
Mailchimp counts unsubscribed and dormant contacts toward your billing tier. If 30% of your list never opens your emails, you're paying every month for ghosts.
Mailsoftly: only active contacts countStop paying for unsubscribed contacts. Get predictable pricing, real human support, and free hands-on migration. No contracts. No tier-jump surprises.
Real screenshots from a live Mailsoftly account - the deliverability tools, spam checks and automation builder you'll use every day. Click any shot to zoom.
The differences that actually show up in your day-to-day work - and your annual invoice. No marketing fluff, just what changes when you switch.
When customers tell us why they finally moved, the answers cluster around the same handful of things. Recognize any of these?
Mailchimp counts unsubscribed and dormant contacts toward your billing tier. If 30% of your list never opens your emails, you're paying every month for ghosts.
Mailsoftly: only active contacts countMailchimp keeps shrinking the free tier. It dropped from 2,000 contacts and 10,000 emails to 500 contacts and 1,000 emails in 2023, then down again to just 250 contacts and 500 emails in January 2026. Existing free users woke up on paid tiers overnight.
Mailsoftly: 500 contacts + 2,000 emails free, same rules since day one$13 at 500 contacts. $26.50 at 1K. $75 at 5K. $110 at 10K. Every milestone bumps you into a noticeably more expensive tier - and the jumps accelerate as your list grows.
Mailsoftly: predictable tiers, transparent pricing all the way to 30KWhether you have 1,000 contacts or 100,000, Mailchimp's Premium plan is $350/month flat. Critical features like multivariate testing and advanced segmentation only unlock at this tier.
Mailsoftly: $159/mo at 30K - and every plan includes the featuresNo downtime. No data loss. No technical headaches. Our team moves your account from Mailchimp while you keep sending.
All plans include AI features, automation, segmentation, and free migration from Mailchimp. No annual contract required. Annual billing saves about 20%.
Real customers, in their own words. Businesses leave Mailchimp to escape rising costs and limited automation. They stay with Mailsoftly for real human support, better segmentation, and pricing that scales without surprises.
We've been using Mailsoftly for over a year to manage our clients' newsletters and automations. Outstanding customer support - they respond lightning fast and always go above and beyond. The platform is intuitive, efficient, and packed with features that make email marketing a breeze.
As an entrepreneur it is always guesswork when trying a new piece of software, but Mailsoftly comes with not just the elegance of use but the support of the creator of the program itself. The design interface is familiar and easy to work with, and there is the rare comfort of knowing that one is working with a company that cares, top to bottom.
I am extremely pleased with this service. I was using another platform previously and in comparison this is a much better service at a lower cost. The customer service has been top notch - quick & effective. Things were done promptly and with great care. I could not recommend their services more.
They have better customer support and are cheaper. Total no-brainer.
No. We safely import your Mailchimp audiences, segments, tags, custom fields, campaign history, and templates. Your existing Mailchimp account stays untouched until you tell us you're ready to cut over - so there's zero risk of data loss in the middle of the move. (Mandrill, Mailchimp's transactional add-on, needs separate setup - we'll guide you.)
Most SMB accounts are live and sending in 1-2 hours, on a single Zoom call. We start with a 30-minute scoping segment, then our team handles imports, template rebuilds, automation recreation, and domain authentication while you watch. We send your first campaign together at the end of the call. Complex multi-step automations may need a follow-up session, and domain warm-up continues in the background over the next 7-10 days.
No. We help you authenticate your sending domain (SPF, DKIM, DMARC) and walk you through your first campaign. For most common domain registrars, we can apply the records for you. If you have an in-house IT team, we'll send them clean instructions instead.
Yes - free for any list size. We don't gate it behind a tier or charge a setup fee. Whether you're moving 800 contacts or 80,000, our migration team handles the move at no cost. The only thing you pay for is the monthly plan once you've switched over.
Our team recreates your existing automations step-for-step inside Mailsoftly - welcome series, behavior-based flows, tag rules, and segments. We walk you through each one before anything goes live, so nothing surprises your subscribers. Done by a person on our team, not handed off to a script.
No contract required. Pay monthly, cancel anytime. If you'd rather pay annually, you'll save about 20% - but it's optional, never required. We don't believe in trapping people who would rather leave.
Pricing is published transparently on the pricing page for every tier from 500 contacts up to 30,000. Above 30,000, we offer custom pricing on the same Mailsoftly product - no upsell to a different tier with extra "enterprise" features you don't need. You'll always know what next month costs.
Start free, or let our team migrate your account for you. No contracts, no surprise price jumps, no ticket queues. Just a real human and a calmer inbox.