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Search contacts by email or name, add or update them, apply tags, build lists and add people to them in bulk, create segments from conditions, define custom fields, check the suppression list, and build or read signup forms and their submissions.
Write a campaign as a draft from a text brief, from a saved template, or from HTML you bring yourself. Edit the subject or body in place, check readiness, send only with the send permission, and ask how any sent campaign did: delivered, opens, clicks, bounces and unsubscribes.
Read the plan, sending limits and usage, connected channels, landing pages and team. Add and verify a sending domain, create sender and reply-to addresses. Build any automation from a sentence, with conditions, A/B and multi-way splits, waits and webhooks, activate it once the account is verified, and enrol a contact in it. Run an A/B subject test on a campaign. When a send is held, Claude gets a plain explanation and the exact steps that unlock it, instead of an error code.
A new account needs a sending channel of its own before campaigns go out. Claude will name the exact step, in this order: connect your Google Workspace or Microsoft 365 account (verified organizations are trusted automatically), connect a personal Gmail or Outlook mailbox, or authenticate your own sending domain. Every account's first campaigns also pass a short content review before delivery. Claude tells you when a campaign is queued for review, and no account change speeds that up: it goes out when it is approved.
Read the setup guide in the help center →It is Mailsoftly's listing in the Claude directory. Connecting it lets Claude work in your Mailsoftly account through 134 documented tools: contacts, lists, tags, segments, custom fields, forms, templates, signatures, sending domains and addresses, campaigns, results, automations, landing pages, SMS and account state, each with create, update and remove where the product allows it. It runs on Mailsoftly's hosted MCP server with OAuth sign-in, so there is nothing to install.
No. Press Connect in Claude and Mailsoftly's consent screen lets you sign in or create a free account on the spot, with Google Workspace, Microsoft 365 or an email address. Reading and drafting work immediately. Sending needs a sending channel of your own, and Claude will name the steps when you ask it to send.
Remote connectors from the directory are available on paid Claude plans, on the web, desktop and mobile apps. Anyone can use the Mailsoftly MCP server from other clients, and developers can use the local server with an API key.
Only if you grant the send permission. It is a separate checkbox on the consent screen and off by default. Without it Claude can search, add and update contacts, manage lists, write and edit drafts and read results, and you send from Mailsoftly yourself.
Campaigns go out from a channel you own, not from a shared address, because every sender shares the reputation of everyone sending through Mailsoftly. Connect your Google Workspace or Microsoft 365 account (verified organizations are trusted automatically), connect a personal Gmail or Outlook mailbox, or authenticate your own domain. Every account's first campaigns also pass a short content review; Claude tells you when a campaign is queued and you are emailed when it is approved.
Yes. A draft can start from a text brief that Mailsoftly places in a responsive layout, from a saved template in your account, or from a complete HTML email you bring yourself, which is stored and sent exactly as written. Claude can then edit the subject or body in place.
Yes. It is included on every Mailsoftly plan, including the free plan that starts with your Google or Microsoft account and no credit card.
Open Settings, then Connected apps, and revoke the connection. Access stops immediately for the whole company. You can also remove the connector from Claude's side.
Connect Mailsoftly from the Claude directory, or sign up free first and connect after.
Add Mailsoftly to Claude Start free with Google Start free with Microsoft 365