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The affordable county tier is unowned: every price below is checked against each vendor’s own published figures, written for communications teams that want to own their resident list.
by Alkan Balkaya · Last updated: 2026-10-14Granicus GovDelivery is the statewide bulletin system bought through formal procurement and priced by population served, with no public price list. For a county or city communications office that wants to own its resident list at a flat per-contact price, Mailsoftly is the pick: it starts free with your Google or Microsoft account, costs $19 a month for 1,000 contacts ($15 on annual billing) and $49 for 5,000, accepts purchase orders and annual invoicing, is registered in SAM.gov, and migrates your subscriber list and topics for free. Constant Contact fits teams that also run events; Mailchimp fits teams that want the most familiar brand.
GovDelivery, now part of Granicus, is powerful network infrastructure, but it is sold the way statewide systems are sold: by population, through a quote, with no number you can plan a budget around. Most county, city and special-district teams do not need statewide reach. They need to send a resident newsletter, run topic subscriptions, keep clean unsubscribe records, and know what next year costs.
Comparing options? See our full roundup of the best email marketing services for the complete picture.
Quick context: Mailsoftly offers transparent pricing, free hands-on migration, and human support. 500 contacts and 2,000 emails per month, no credit card.
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Key Takeaways
Switch if you are a single agency sending resident newsletters, public notices and program updates and you want a predictable, published price you own. Stay on GovDelivery (or a dedicated alert system) if you need statewide network reach or life-safety alerting. Email remains the channel residents actually check, with billions of active accounts worldwide according to the number of email users worldwide, which is why most of this work belongs on a straightforward email platform.
Here are the quick picks for the most common public-sector senders. Mailsoftly was built as email marketing software for government teams, so it covers invoicing, purchase orders and procurement paths that most marketing tools ignore.
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Mailsoftly is the only option here that pairs a published flat price with a government procurement path. The table below shows list prices (as of 2026-10-13) at the two tiers most county and city lists sit in. GovDelivery stays as a quote in both columns because it publishes no prices.
| Platform | Price at 1,000 | Price at 5,000 | Free plan | Best for |
|---|---|---|---|---|
| Mailsoftly | $19/mo ($15 annual) | $49/mo ($39 annual) | Yes, 500 contacts / 2,000 emails | County and city offices wanting a flat price |
| Granicus GovDelivery | Quote only | Quote only | No | Statewide programs and network reach |
| Constant Contact | $50/mo (Lite) | $80/mo (Lite) | No | Teams that also run events |
| Mailchimp | $26.50/mo (1,500 tier) | $75/mo (Essentials) | Yes, 250 contacts / 500 sends | Teams wanting the most familiar brand |
| MailerLite | From $12/mo | About $49/mo | Yes, 250 subscribers / 2,500 emails | Small districts on a tight budget |
| Brevo | By email volume | By email volume | Yes, 300 emails / day | High send volume to a modest list |
| HubSpot | $15/mo (Starter) | About $215/mo (Starter) | Yes, 2,000 emails / mo with branding | Teams already on HubSpot CRM |
We judged each platform on the things a public-sector communications office actually has to answer for, not on feature counts. Procurement and records matter as much as price. For the softer measures like engagement, we leaned on published email marketing benchmarks rather than vendor claims.
Mailsoftly is the best fit for an agency that wants to own its resident list at a published price. It starts free with your Google or Microsoft account, accepts purchase orders and annual invoicing, is registered in SAM.gov, charges no per-seat fees, staffs human support, and includes free hands-on migration of your subscriber list and topics. Where it falls short: it is not the statewide bulletin network, and it is not a life-safety alert system. See the full Mailsoftly pricing for every tier.
Best for: county, city and special-district communications offices.
Pricing: Free (500 contacts, 2,000 emails); $19/mo at 1,000 ($15 annual); $49/mo at 5,000 ($39 annual).
GovDelivery, part of Granicus, does the network job well. Its public pages describe topic subscriptions, bulletins, and integration with agency websites, and it is bought through Granicus procurement with pricing based on population served. Where it falls short for a single agency: there is no public price list, so you cannot plan a line item without requesting a quote, and the purchase runs through a formal procurement rather than a sign-up.
Best for: statewide agencies and large programs needing network reach.
Pricing: no free plan, priced by population served, quote only.
Constant Contact suits a team that also runs events and wants phone support. The editor is approachable and event registration is built in. Where it falls short for a public agency: there is no free plan, and the per-contact cost climbs faster than Mailsoftly once your resident list grows past a few thousand.
Best for: teams that want event tools and a phone line.
Pricing: no free plan; $50/mo at 1,000 (Lite); $80/mo at 5,000 (Lite).
Mailchimp is the name most staff already recognize, with a large template library. Where it falls short for a public agency: it charges for all stored contacts including unsubscribed ones, and there is no 1,000-contact tier, so a small list lands on the 1,500 tier. Budgeting by resident count is less clean than a flat per-contact plan.
Best for: teams that want the most familiar brand.
Pricing: free (250 contacts, 500 sends); $26.50/mo at the 1,500 tier (Essentials); $75/mo at 5,000.
MailerLite is a clean, low-cost editor that works well for a small town or special district with a short list. Where it falls short for a public agency: it offers fewer formal procurement features, so purchase orders and invoicing can be harder to arrange than with a vendor set up for the public sector.
Best for: small districts on a tight budget.
Pricing: free (250 subscribers, 2,500 emails); from $12/mo; about $49/mo at 5,000.
Brevo fits a team that sends a lot of email to a modest list, because it prices by send volume rather than contact count. Where it falls short for a public agency: budgeting by resident count is awkward when the bill tracks emails sent, and the Starter plan caps how many contacts you can store at lower volumes.
Best for: high send volume to a modest contact list.
Pricing: free (300 emails a day); Starter $17/mo at 10,000 emails; $32/mo at 20,000 emails.
HubSpot makes sense only if your agency already runs its CRM, so email sits next to your other records. Where it falls short for a public agency: the free plan carries HubSpot branding, pricing is per seat, and the cost scales steeply as your list grows, moving from $15 a month at 1,000 contacts to roughly $215 at 5,000 on Starter.
Best for: teams already standardized on HubSpot CRM.
Pricing: free (2,000 emails a month with branding); $15/mo at 1,000; about $215/mo at 5,000.
You move a GovDelivery list by exporting your topics and subscribers, importing them by topic, and keeping the unsubscribe history intact so no one who opted out is re-added. The goal is a clean handoff that residents never notice. With Mailsoftly, a support person does this with you so nothing drops.
For most county and city lists, Mailsoftly lands well under the quote-only alternatives. A list of 2,500 fits the Basic tier, 15,000 fits Business, and anything near 60,000 moves to a quote, the same way GovDelivery would. Here is how three common list sizes price out.
For the broader landscape, see our full comparison of best email marketing services covering every major platform.


Yes. Mailsoftly starts free for up to 500 contacts and 2,000 emails a month, then $19 a month ($15 annual) at 1,000 contacts, with a published price you can budget against instead of a population-based quote.
Yes. Mailsoftly accepts purchase orders and annual invoicing, which is the normal procurement path for a county, city or district finance office.
Yes. Mailsoftly is registered in SAM.gov, and the UEI is available on request for your procurement paperwork.
Yes. Each GovDelivery topic can be recreated as its own list, so residents stay subscribed to exactly the updates they chose, and the unsubscribe history carries across.
It can be, when the platform handles unsubscribe requests, keeps records of what was sent, and supports accessible templates. Our government email compliance guide walks through what to check before you commit.
Yes. Mailsoftly starts free with your Google or Microsoft account, so you can sign up and send under your own agency domain rather than a generic sender.
Use a dedicated mass notification system for life-safety alerts, such as Everbridge or your county alert system. Email marketing platforms, Mailsoftly included, are for newsletters, notices and program updates, not time-critical emergency warnings.
No. The published discount is for registered nonprofits and schools (20% on monthly and annual plans). Public-sector pricing is the standard price, with purchase orders and annual invoicing accepted, no per-seat fees, and the free plan available to start.
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